Privacy Policy


(Non EU countries below)


Dear Visitors,

welcome to our website For your security and peace of mind during your visit, we wish to inform you of how we handle your data. The following Privacy Policy is intended to inform you of how we manage the collection, use and passing on of personal data. The party responsible for this website is Floatility GmbH.


1. Usage Data


When you visit our website, so called “usage data” is stored on our webserver. The data are stored as a record for statistical purposes, to improve the quality of our website. This data set consists of


•          The page from which the data was requested,

•          The name of the data,

•          The date and time of the request,

•          The transferred data quantity,

•          The access status (data transferred, data not found),

•          The description of the type of the browser used,

•          The IP-Address of the device from which the request came, minus the last three digits.


We use this information to enable our website to be accessed, and to supervise and administrate our systems, to improve the layout of our website. The data is stored anonymously. Therefore, there is no means of creating personally identifiable user profiles with this data. Data about individuals or individual behaviour is not collected in this data set.


2. Communication by Email / Phone / Post / Contact Form


2.1 Purpose for the Data Processing / Legal Basis:

We treat all personal data that we receive through your communication with us via email, phone, post or through our contact form, confidentially. We will use your data solely to process your request. The legal basis for this processing is Art 6 Para 1 f) GDPR. The legitimate interests from our company’s perspective is to answer the requests of our clients, business partners and other stakeholders, in order to maintain and promote client satisfaction. For the use of our contact form, we require your name and email address. You may give us more information, though you are not required to do so.


2.2 Recipients / Categories of Recipient:

We will not transfer your data from Floatility to any third parties. As an exception to this, data are processed on our request by sub-processors. Our service providers have been carefully selected by us, are audited by us, and are subject to the contractual obligations of Art 28 GDPR.


2.3 Storage Duration / Criteria for Determining the Storage Duration:

All personal details, that you relay to us in a request, are deleted or are securely anonymized, at the latest, 180 days after you have received our final reply. The retention period of 180 days is needed as it can occasionally come to pass, that you could contact us again regarding the same topic, in which event we need access to our previous correspondence. Our experience has been that, generally, repeat requests do not occur after more than 180 days.


3. Data Processing for Contact Persons


3.1 Purpose for the Data Processing / Legal Basis:

Our company Floatility processes the data of contact persons of our clients, stakeholders, suppliers and other business partners for communication via email, telephone, telefax and post. The legal basis for this processing is Art 6 Para 1 f) GDPR. The legitimate interests from our company’s perspective is to carry out or begin a business relationship with our clients, stakeholders, suppliers and other business partners, for which we must make personal contact with the contact persons.


3.2 Recipients / Categories of Recipient:

We will not transfer your data from Floatility to any third parties. As an exception to this, data is processed on our request by sub-processors. Our service providers have been carefully selected by us, are audited by us, and are subject to the contractual obligations of Art 28 GDPR.


3.3 Storage Duration / Criteria for Determining the Storage Duration:

Personal data are stored for the purpose of carrying out the business relationship for as long as there is a legitimate interest in doing so.


4. Data Processing for Marketing Purposes


4.1 Purpose for the Data Processing / Legal Basis:

We use personal data for marketing purposes, particularly for advertising via email, telephone and post. The purpose of data processing in the context of marketing measures is to inform data subjects of our products and services. The legal basis for sending advertisements by post is Art 6 Para 1 f) GDPR. We have a legitimate interest in sending clients and stakeholders information regarding our products and services. The legal basis for marketing measures by email or telephone is generally a declaration of consent that you have given us. Marketing measures for existing clients are subject to further special requirements.

You may choose to opt out of receiving our marketing initiatives anytime with immediate effect, by sending an email to .


4.2 Recipients / Categories of Recipient:

We will not transfer your data from Floatility to any third parties. As an exception to this, data are processed on our request by sub-processors. Our service providers have been carefully selected by us, are audited by us, and are subject to the contractual obligations of Art 28 GDPR.


4.3 Storage Duration / Criteria for Determining the Storage Duration:

If you opt out of marketing initiatives, your data will be immediately locked and subsequently deleted, provided they are not also used for other purposes.


5. Cookies


Cookies are small pieces of data that are stored on a user’s computer. They make it possible for information to be assessed over a defined time period and allow the user’s device to be identified. For an improved user experience and optimized performance, we use permanent cookies. Furthermore, we also use so called “session cookies” that are automatically deleted when you close your browser. You can set up your browser in such a way that you are informed when cookies are being placed. This will make the use of cookies more transparent for you.


6. Google Analytics


6.1 Purpose for the Data Processing / Legal Basis:

For the needs-based layout of our website, we create pseudonymised user profiles with the help of Google Analytics. Google Analytics use so called “cookies”, or text data, that are stored on your computer and that enable an analysis of the use of our website. The data that is generated by the cookie regarding your use of our website is, generally, transferred to a Google server in the USA and is stored there. As we have activated IP-anonymisation on this website, your IP addresses are abbreviated by Google within member states of the European Union or in other states party to European Economic Area agreement. In exceptional circumstances, the full IP-address could be transferred to the Google servers in the USA and to be abbreviated there. Google will use this information to assess your use of our website, to assemble reports on website activity, and to provide us with other services connected to the use of our website and the use of connected internet services. The legal basis for the data processing is Art 6 Para 1 f) GDPR. We have a legitimate interest in gathering information on the use of our website.

You can object to the creation of a pseudonymized user profile at any time. To do so, you have multiple options:

1.) To object to web analysis through Google Analytics you can place an Opt-Out-Cookie, which will show Google that your data cannot be used or stored for web analysis. Please note, that this solution only works for as long as your browser stores the Opt-Out-Cookie. If you wish to place an Opt-Out-Cookie, please click .

2.) You can also hinder the storage of the cookies required to create a profile through appropriate settings in your browser-software.

3.) Depending on the browser that you use, you may have the option of installing a Browser-Plugin, which prevents tracking. For this please click  and install the Browser-Plugin available.


6.2 Storage Duration / Criteria for Determining the Storage Duration:


We do not store any personally identifiable user profiles.


7. Encryption


In order to protect your data against unauthorized access, we implement an encryption process on most sites. The details transmitted from your device to our service, and vice versa, are secured using a 128 Bit SSL-encryption (Secure Socket Layer). This is demonstrated by the symbol of the lock on the status strip of your browser, and as the address line begins with https://. We only do not encrypt information that is publicly available.


8. No Obligation to Provide Personal Data


Provided that the previous sections have not stated otherwise, the provision of personal data is neither legally nor contractually required, nor is it necessary to conclude a contract. You are under no obligation to provide personal data, provided there is no requirement to the contrary. If you do not make your personal data available to us, the result will be that we cannot answer your contact request, or that you cannot take part in an application process or another event.


9. Your Rights as a Data Subject:


In accordance with Art 15 GDPR, you have the right to request a copy of the personal information that we hold about you, free of charge.

Furthermore, when the legal requirements have been met, you have a right to the correction (Art 16 GDPR), deletion (Art 17 GDPR) and restriction of the processing (Art 18 GDPR) of your personal data.

If the data processing occurs on the basis of Art 6 Para 1 e) or f) GDPR, you have the right to object to the processing of your data under Art 21 GDPR. If you object to the processing of your data, the processing will cease, unless the data controller has protected obligatory reasons to continue the processes, such that they outweigh the interests of the data subject to object.

If you have made the processed data available yourself, you have a right to data portability under Art 20 GDPR.

If the data processing occurs on the basis of consent in accordance with Art 6 Para 1 a) or Art 9 Para 2 a), you have the right to revoke this consent at any time with immediate effect, but with no effect on the legality of the processing up to that point.

For any of the above-named cases, or in the event of questions or complaints, please contact our Data Protection Officer Oliver Risse in writing or via email at .

Furthermore, you have a right to complain to a Data Protection Supervisory Authority. You may contact the Data Protection Supervisory Authority of the state in which you live in, or the state in which the data controller is based.


Controller as defined by Art. 4 No. 7 GDPR:


Floatility GmbH

Oliver Risse





Floatility Pte Ltd (“Floatility” or “e-Floater” or “we” or “us”) is committed to protect your privacy as you visit Floatility and/or e-Floater mobile applications (“apps”), website or mobile site (“Sites”) and use Floatility and/or e-Floater services (“Services”). Your use of the apps, sites and the services is governed by this privacy policy and the terms of use.

This privacy policy is only applicable to the Floatility and/or e-Floater sites and apps and not to any other website or mobile site that you may be able to access from the Floatility and/or e-Floater sites or apps (whether through an advertisement, service, or content link) or any website or mobile site of Floatility and/or e-Floater partners or our affiliates, each of which may have data collection, storage, and use practices and policies that differ materially from this privacy policy.




Floatility and/or e-Floater will collect and store the information you have entered in the Floatility and/or e-Floater apps or sites. We will also legally collect your personal or group information from associated companies, partners and other sources. By providing your personal information to us, you agree that Floatility and/or e-Floater can save your information for relevant uses. By agreeing to this privacy policy, you are giving us permission to pass your information to relevant authorities in the event of accident while using our services.




Data collected will be used to improve related services of Floatility and/or e-Floater, including the operation, maintenance, development of new functions, design of new products, research, customer supports, Floatility and/or e-Floater apps and sites. It will also be used for user authentication, customer service, security, fraud monitoring, archiving, assist in the enforcement of laws and regulations, or other obligations to the government or regulatory body. If we found that you use our services for fraud or illegal purpose, we will take corresponding actions to stop the service.




We may send you necessary verification code to complete the registration, push notifications when using the products or services, current information about ride cost and discounts, news, promotion on products and services by Floatility and/or e-Floater and our affiliates.




We use industry-standard security technologies and procedures to keep your personal information away from unauthorised access, use or disclosure. Nonetheless, despite our best efforts, no transmission over the internet and no data storage method can be guaranteed to be safe 100% of the time.




If you no longer wish to receive emails, you may opt-out of receiving them by following the instructions included in each email, or by contacting us via the contact us form.




You agree to defend, indemnify, and hold harmless Floatility and/or e-Floater and our affiliates from all liabilities, claims, damages, losses, and expenses, including attorneys' fees that arise from your use of the sites and services. Floatility and/or e-Floater reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Floatility and/or e-Floater in asserting any available defences.




We reserve the right, at any time, to add to, change, update, or modify this privacy policy so please review it frequently. If we do, then we will notify you here, as well as by posting a notice on our sites and/or by e-mailing you. in all cases, use of information we collect is subject to the then-effective privacy policy.


Your Rights of Access & Correction


Under the PDPA, you have the right to request access to any personal data of yours that we have, and know how it is being used and disclosed for the last 12 months to the extent your right is allowed by law. However, you may be charged a reasonable fee for every request for such access.

You also have the right to request correction of your personal data.


Protecting Your Personal Data (Security)


We protect your personal data from unauthorized access, collection, use, disclosure, copying, modification or disposal by having physical, technological and organizational safeguards in place that are appropriate to the sensitivity of the data.

All our staff, , representatives and service providers who act on our behalf must comply with our privacy policies and practices and can only access your data to do their jobs.




We will keep your personal data only for as long as it is needed for the purposes for which it was collected and as required for business or legal purposes. Once your personal data is no longer required for these purposes, we will destroy, erase or make anonymous the data.


Additional Information We May Collect


Use of Cookies

We may also receive and store certain types of information whenever you interact with us on our corporate website. Through the use of “cookies”, which are small text files placed on your computer by websites, we are able to collect non-personal information such as your IP address, browser type, domain names, access times and referring website addresses.

We use the information collected for the following purposes:


•          Keeping count of return visits to our website or our advertisers’ or strategic partners’ websites;

•          Accumulating and reporting anonymous, aggregate, statistical information on websites and advertisement usage;

•          Determining which features on our website that users like best;

•          Saving your password so you do not have to re-enter each time you visit our website.


The cookies used on our website will not collect your personal information unless you specifically provide us with the information. You may opt to disable cookies or prevent your browser from accepting new cookies through your browser settings.

If you choose not to allow us to place a cookie on your computer, this may restrict your ability to perform certain transactions, use certain services or access certain content on our website.


•          Third Party Advertisement Servers


Some of our advertisers use third-party companies to serve their advertisements on our websites, and in some cases, in our HTML-formatted newsletters. Often, these third-party advertising companies employ cookies and web bug technologies to measure advertisement effectiveness. We do not disclose any personal, identifiable information to them as part of this relationship. Use of their tracking technology is subject to their own privacy policies. We are not responsible for the privacy practices of these third parties and you should refer to their privacy policies to find out about their practices.


Online Security


For more information on how to secure your transactions and the privacy of personal information, please refer to our security policy -


Contacting Us


If you have any concern, query or complaint about our personal data protection policies and practices or wish to request access to, update or correct your personal data, please contact:

The Data Protection Officer

Oliver Risse

Email : 


Changes to this Privacy Policy


We review this Privacy Policy regularly and reserve the right to make changes at any time to take into account of changes in our business and legal requirements.

We will place updates and our revised Privacy Policy on our website. If the changes are significant and reduces your rights under this Privacy Policy, we will notify you on this website. Any changes will be effective 30 days following the date on which this Privacy Policy is revised and posted on our website.



Important note concerning data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the responsible body for the data processing that occurs via this website has their basis outside of the European Economic area and Switzerland, then the associated Google Analytics data processing is carried out by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as “Google”.

Google Analytics uses “cookies”, which are text files saved on the site visitor’s computer, to help the website analyze their use of the site. The information generated by the cookie (including the truncated IP address) about the use of the website will normally be transmitted to and stored by Google.

Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference. Via this extension Google truncates the site visitor’s IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional situations will the site visitor’s full IP address be transmitted to Google servers in the United States and truncated there. The IP address, that is provided by the site visitor’s browser in using Google Analytics will not be merged by Google with other data from Google.

On behalf of the site operator, Google will use the information collected to evaluate the use of the website, to compile reports on website activity and to provide other website and internet related services to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization of their data.

Google LLC. has certified their compliance with the EU-U.S. Privacy Shield Framework and on that basis they provides a guarantee to comply with European data protection law. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is done automatically once a month.

The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser. The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: 

The website visitor can prevent data collection via Google Analytics on this website by clicking here. An "Opt-out Cookie" shall then be applied which shall prevent any future collection of the site visitors data when visiting this website.

Further information concerning data processing and use by Google, the settings and deactivation possibilities can be found in the Google Privacy Policy () as well as in the Google Ads Settings ().



We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google's privacy policy, please visit:  
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.